Thanks Ayehunny, I have kept up my calls thrice weekly and have also written a polite but strongly worded formal complaint to Jon Wiffen Ticketmaster PR manager

jon.wiffen@ticketmaster.co.uk

Ticketmaster?s customer agents constantly refer to the ?small print? and the fact that there is a procedure if tickets fail to arrive 7 days before the Gig, a nerve jangling experience to say the least, all of which is very irritating, what really gets up my nose is the way the Agents have no empathy for their customers as fans, we have dreamed and longed for this opportunity to be part of the Utada in the flesh up close and personal call it what you like and to be held to ransom emotionally by Ticketmaster that leaves us open to more areas of ticket incompetence is very depressing indeed.....I was however informed that all the instances of ?ticket allocation errors? has been ?concluded and solved ? and a call too Ticketmaster will expel any doubt, well had they distributed the tickets in the same fashion as the US we would not be having to waste so much time worrying.

With the list of excuses growing ever longer, I was recently given a lecture from one security minded agent how late ticket arrival limits the instance of forgery and that Ticketmaster was only looking after their customers interests, which does not explain the fact that full ticket distribution is close to completion for some of the US dates. All of Utada ?In the flesh? tour ticketing take place in US Cities..well less the 600 for the London show, if Ticketmaster was truly concerned with possible instances of ticket forgery there would have been a blanket ticket distribution policy covering both the US and the UK alike, being able to communicate simultaneously from both ends of one?s torso seems second nature to Ticketmaster Agents??

Personally I am happy with the confirmation I have received and have consigned myself to the wait, the members who were sadly affected by the ?ticket allocation errors? horror story has been fully ?indentified? and ?if? and that is a big ?IF? that Ticketmaster are now going to honor their contractual commitments which on the evidence so far that no more miss-selling has taken place we can have a measurable level of confidence affording ourselves time to relax and enjoy our own festive Christmas celebrations?.. to start I have the perfect Christmas gift for the weary Utadanet member to use when communicating with Ticketmaster in the future?

http://www.paramountzone.com/bullshit-button.htm